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Delivery Information

Find here the delivery times, charges and tracking of your Brume-Zen® orders. 100% free delivery to 7 European countries, with no minimum amount.

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01

Delivery areas

Brume-Zen delivers to Belgium, France, the Netherlands, Luxembourg, Italy, Spain and Portugal. If your address is in another country, send us a message before ordering: Support@diffuseur-arome.be. We check each situation before replying.

02

Delivery times

Belgium
24 to 48 hours
France
2 to 5 working days
Luxembourg
2 to 5 working days
Netherlands
2 to 5 working days
Spain
2 to 5 working days
Italy
2 to 5 working days
Portugal
2 to 5 working days

The countdown starts as soon as your order is confirmed. Depending on your destination and the delivery method chosen, the exact estimate is shown when you place your order. A delay remains possible in case of unforeseen events beyond our control (carrier, weather).

03

Delivery charges

Belgium
Free
France
Free
Luxembourg
Free
Netherlands
Free
Spain
Free
Italy
Free
Portugal
Free

Delivery of your Brume-Zen® orders is 100% free in Belgium, France, the Netherlands, Luxembourg, Italy, Spain and Portugal, with no minimum purchase.

04

Delivery process

Processing
Once your order is confirmed and your payment received, we process and dispatch it within 24 hours.
Dispatch
Orders are sent to the address provided or to the pick-up point. Please enter accurate details to avoid any problems.
Tracking
A tracking number is emailed to you as soon as your parcel is sent.
05

International delivery

No unpleasant surprises on delivery: as Belgium, France, the Netherlands, Luxembourg, Italy, Spain and Portugal are part of the European Union, no customs charges or import tax apply to your order.

06

Receiving your order

When your parcel arrives, look at the packaging and the products. If there is the slightest damage, let us know within 24 hours. If you are absent at delivery, a delivery notice tells you where to pick up your parcel.